CityLocal Pro

Contact Info

Locksmith Bethesda


Is this your business? Claim Now

Reston, VA, United States

My wife had her car keys accidentally locked inside her car and called this locksmith service for hep. They quoted her a price of $60 and it literally took them a minute to unlock the car. Once they unlocked the car, the locksmith requested a pay of either $150 in cash or $205 if she has to use a credit card. She tried to explain to the locksmith that the agreed upon amount was $60 but the locksmith insisted on $150 cash or $205 credit. Since it was evening hours and my wife was alone with our young baby, she had no choice but to pay the $205 and get home safe. We later tried to contact the company, called them about 15-20 times and they would either hung up on us or put us on hold for 30-40 minutes then suddenly hang up or they would transfer us into a voicemail and we never got a call back from them. They were uncooperative wth us we had to dispute the transaction with our credit card company. Very unprofessional and fraudulent company I would stay away from. They will rip your money off and never even give you a chance to talk to a customer service representative. Essentially day light robbery and clear cut case of fraud I wonder how they are still in business.

User Reviews (1)
Joshua Charles

My wife has a quite bad experience with this company. They demanded $70 before starting the work but after completion, they asked to pay $200 in cash and $ 210 in case of using a credit card. my wife tried to explain but she was already quite late so pois $210 and went home. We tried to complain against the company but they didn’t respond to our calls. this is unprofessional and unethical I don’t know why these kinds of companies' events exist.


Write a Review