At Home Service Doctors, our entire business is based around a single, simple model: provide the best workmanship in the home services industry, and do it while providing the kind of warm, five-star service we would want for our own families. Our Fairfax plumbers, heating and cooling specialists, and sewer experts are committed to making this a reality for every customer, every time. When our founder, Randy Baldwin, first fell in love with the plumbing trade, he began working with a few different companies in his area. During this time, he determined that something was missing from each of these companies – something that he felt he could bring to the community that no one else was offering. Providing a customer experience that is a genuinely enjoyable, positive experience is something he just wasn’t seeing in the market, so he set out to fill that role. He opened Home Service Doctors, then called Frugal Rooter, in 2004 and it became the home of the Plumberologist. Home Service Doctors is proud to be a company owned by a veteran and staffed by numerous veteran technicians as well.